Our Vision and Values

To use our financial expertise to do good for individuals, families, businesses and society.

Nedbank Lesotho is aligned to Nedbank Africa’s vision of being the most admired bank by all our stakeholders – our staff, clients, shareholders, regulators and the communities that we live in. We continue to entrench ourselves as a leader in financial services, through innovation, service excellence, responsiveness as well as sound corporate social responsibility.

Nedbank Lesotho is aligned to Nedbank Africa’s vision of being the most admired bank by all our stakeholders – our staff, clients, shareholders, regulators and the communities that we live in. We continue to entrench ourselves as a leader in financial services, through innovation, service excellence, responsiveness as well as sound corporate social responsibility.

Our vision statement implies that:

• We will continue to build our franchise in Lesotho.
• We want to be admired by our stakeholders, including our regulators.
• We will empower our staff members so as to act in the best interest of the bank and clients.
• We will attract and retain clients that are critical for building a sustainable and profitable franchise.
• Lastly, as a green and caring bank, we can play a major part in our communities and become an advocate for doing good. Nedbank Lesotho continues to entrench itself as a leader in corporate social responsibility and we strive to make a difference for all our stakeholders.

Our vision is supported by our Deep Green aspirations to be a great place to work; a great place to bank; a great place to invest; world class at managing risk and a green and caring bank.

Accountability

We are prepared to make commitments and to be judged against our commitments, to deliver on those commitments and to be responsible for our actions. 

Integrity

We are honest, trustworthy, consistent and open in all our conduct and decisions. 

People-centred

We invest in our people and create empowering environments through development, support, mentoring, coaching, diversity, recognition and reward. 

Client-centred

Creating value and delightful experiences for our clients that exceed their expectations. 

Respect

We recognise the inherent worth of every human being and treat all people accordingly.

Due credit for the success of Nedbank Lesotho is given to our staff members who are committed to achieving a level of high productivity and have proved to be understanding of challenges facing the bank and the sector. The bank’s Human Resources policies are built on the principle of equity, and guarantee a stable workforce, thereby ensuring low staff turnover and continued commitment by all staff.

Nedbank Lesotho's approach to doing business is driven by its values – accountability, integrity, respect and being client-driven and people-centred. We are proud of our history of innovation driven by our commitment to superior service for all our clients.  At Nedbank we use our financial expertise to do good for individuals, families, businesses and society through innovative products and a superior banking service that is accessible and convenient.

Nedbank Lesotho offers a full spectrum of personal, business, and corporate banking services ranging from savings and current accounts, loans, trade finance services, forex services, and electronic, mobile and internet banking services. Currently the bank is represented through 10 branches in: Maseru, Roma, Berea, Maputsoe, Hlotse, Butha Buthe, Mafeteng, and Mohale’s Hoek. Our ATM network is spread throughout this branch network and in town centers.

Personal Banking

We focus on taking banking closer to our clients, making it accessible and convenient, and consistently offering value for money through innovative products and superior service.

Business and Corporate and Investment Banking

We continue to build on our 20-years of expertise and experience in the Lesotho market. Our clients benefit from the personal attention of a relationship manager as a single point-of-contact for all their banking requirements. We focus on developing business solutions for our clients, drawing also on specialist skills available throughout the wider Nedbank group.

International Banking

A strong network of foreign correspondent banks, skilled teams and a proven reputation has a leading provider of international banking services have attracted the business of some of Lesotho's leading corporations and state-owned enterprises.